Data Collection and Quality Improvement Program

Effective July 1, 2021, NLC EMS System Provider Agencies will submit Quality Assurance forms to document a review of 10% of their monthly call volume. Through the collection of information, the QA program will allow the detection of deficiencies, development and distribution of resolutions and to improve the quality of care delivered by providers.

Please refer to policy M05 Data Collection and Quality Improvement Program and the corresponding Quality Assurance Patient Care Review Form. Data is due to the NLC EMS Office no later than the 25th of the following month.